Which phones and tablets can I use with my Sensate?

To set up, sync, receive notifications, and take advantage of other features of your Sensate device, you must install the Sensate app on a compatible phone or tablet. The Sensate app is compatible with Apple iOS and the most popular Android devices. We're frequently adding more devices and improving our compatibility, so if you don't see your device on the list, check with us. However a good indication that your phone is compatible is if you can download the Sensate app from the Apple App Store or Google Play Store. 

 

Apple devices

All Apple devices with a minimum OS of 10.3 are compatible with Sensate. This includes:

iPhone XS Max	iPhone 6S	iPad Mini 3rd gen
iPhone XS	iPhone 6 Plus	iPad Mini 2nd gen
iPhone XR	iPhone 6	iPad 4th gen
iPhone X	iPhone SE	iPad Air 2
iPhone 8 Plus	iPhone 5S	iPod Touch 6th gen
iPhone 8	iPhone 5c	iPhone 11
iPhone 7 Plus	iPhone 5	iPhone 11 Pro
iPhone 7	iPad Pro 12.9"	iPhone 11 Pro Max
iPhone SE	iPad Pro 9.7"
iPhone 6S Plus	iPad Mini 4th gen

 

Android devices

Android devices that have a minimum OS of 4.3, running bluetooth 4 or higher are compatible. This includes, but is not limited to:

Samsung Galaxy S10	Samsung Galaxy S9	Samsung Galaxy S8
Samsung Galaxy S7	Samsung Galaxy S3	Samsung Galaxy A3
Xiaomi Mi	OnePlus 5T	OnePlus 3T
Moto E5 Play	Nokia 1	Nokia 2.2
Google Pixel 1	Google Pixel 2	Nexus 5x

 

Users have also reported that they have the app working on:

Moto G3

Wileyfox Swift 1st generation 

Sony Xperia XA

 

Which devices are incompatible with the Sensate app?

Despite meeting the hardware/software requirements, the following devices often exhibit compatibility issues that cause Sensate and services to not operate properly

Moto G5

Sony Xperia L1