Which phones and tablets can I use with my Sensate?

To set up, sync, receive notifications, and take advantage of other features of your Sensate device, you must install the Sensate app on a compatible phone or tablet. The Sensate app is compatible with Apple iOS and the most popular Android devices. We're frequently adding more devices and improving our compatibility, so if you don't see your device on the list, check with us. However a good indication that your phone is compatible is if you can download the Sensate app from the Apple App Store or Google Play Store. 

Apple devices

All Apple devices with a minimum OS of iOS 13 are compatible with Sensate. 

Android devices

Android devices that have a minimum OS of 5.0, running bluetooth 4 or higher are compatible. 

Which devices are incompatible with the Sensate app?

Despite meeting the hardware/software requirements, the following devices often exhibit compatibility issues that cause Sensate and services to not operate properly

Moto G5

Sony Xperia L1